One of the most challenging and rewarding things for managers / coaches is to give people honest feedback. We obviously want people to be more effective or at least aware of an alternative perspective, but… Read More »The Gift of Feedback
In team environments, conflicts are often created due to how members perceive and manage time differently. Some people have a more rigid definition of time, and it is important for them to stay on schedule.… Read More »Respect my time
Overlooking the pastry kitchen of my favourite shop, I see a busy staff dancing through the various sections, making colourful macaroons, moving steaming paninis in and out of the oven, checking ingredients and temperatures. I… Read More »I can do this all day